Using iTop you can:
– Document your entire IT infrastructure assets such as servers, applications, network devices, virtual machines, contacts.. etc.
– Manage incidents, user requests, planned outages.
– Document IT services and contracts with external providers including service level agreements.
– Export all the information in a manual or scripted manner.
– Import or synchronize/federate any data from external systems.
– Fully configurable CMDB.
– HelpDesk and Incident Management.
– Service and Contract Management.
– Change Management.
– Configuration Management.
– Automatic SLA management.
– Automatic impact analysis.
– CSV import tool for all data.
– Consistency audit to check data quality.
– Data synchronization (data federation).
In this tutorial let us see how to setup the iTop on CentOS 6.5 and Debian 7, although it should work on RHEL, Scientific Linux 6.x and Ubuntu 13.10 as well.
As it relies on apache, mysql and php, we need a server that has a working LAMP stack. To install LAMP server, refer the following articles that matches your platform.
Then install the following php extensions.
On CentOS/RHEL/Scientific Linux:
# yum install php-mysql php-mcrypt php-xml php-cli php-soap php-ldap graphviz
apt-get install php5-mysql php5-ldap php5-mcrypt
apt-get install php5-cli php5-soap php5-json graphviz
We need to adjust the following php settings for best performance. Edit file /etc/php.ini,
# vi /etc/php.ini
Set post_max_size as 32M.
[...] post_max_size = 32M [...]
You can download the latest version from here.
# wget http://sourceforge.net/projects/itop/files/itop/2.0.2/iTop-2.0.2-1476.zip
Extract the zip file with command:
# unzip iTop-2.0.2-1476.zip
The above command extracts the zip file as a folder called ‘web’ in your current directory. Copy the ‘web’ folder contents to apache root folder.
# cp -fr web/ /var/www/html/itop
If you’re on a Debian/Ubuntu system, then the command would be:
# cp -fr web/ /var/www/itop
Create the following folders and make them to be writable.
# mkdir /var/www/html/itop/conf # mkdir /var/www/html/itop/data # mkdir /var/www/html/itop/env-production # mkdir /var/www/html/itop/log # chmod 777 /var/www/html/itop/conf/ # chmod 777 /var/www/html/itop/data # chmod 777 /var/www/html/itop/env-production/ # chmod 777 /var/www/html/itop/log
If everything Ok, you will see the following screen. Click Continue.
We’ve reached the end of installation. You’ll be asked to populate some sample data’s into your data. If you directly use it in production environment, then select the second option and Click Next. I want to populate my database with some demo data’s, so checked the first option.
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